Authorized Ford Warranty & Recall Service Center



Your Trusted Partner for Factory Coverage


When you buy a new Ford, you are not just buying a car. You are buying a promise of quality backed by Ford's comprehensive warranty coverage. As an authorized Ford dealership, Arrow Ford is the only place in Abilene where you can get factory-certified warranty repairs and recall services. Independent shops cannot perform this specialized work.


Understanding Your Warranty Coverage


Your vehicle likely has multiple layers of protection. We can help you navigate what is covered under each plan to maximize your benefits:

ford technician working under the hood of a vehicle

Protection Tiers

Bumper-to-Bumper: Typically 3 years/36,000 miles. Covers almost everything from navigation to power windows.

Powertrain Warranty: Typically 5 years/60,000 miles. Covers engine, transmission, and drive systems.

Diesel Coverage: Power Stroke diesel engines often have extended coverage up to 5 years/100,000 miles.


Official Recall Service Center


If you receive a recall notice or an alert on your FordPass app, do not panic. A recall simply means Ford wants to ensure your safety by updating a component at no cost to you.

What to Expect

No Cost to You: Recall repairs are always 100% free for the vehicle owner.

Genuine Parts: We use updated parts designed by Ford engineers to permanently fix the issue.

Software Updates: Many modern recalls are resolved quickly with a secure software flash to your vehicle’s computer.

FordPass App Recall Notification

The Arrow Ford Advantage


Our technicians have direct access to Ford's technical support hotlines and proprietary engineering data.

We honor all Ford Protect Extended Service Plans (ESP) and can work with most third-party warranties to ensure your repairs use genuine Ford parts. Additionally, we update your vehicle's national service history, which can significantly increase your car's resale value.

Don't risk voiding your coverage. Trust the authorized experts at Arrow Ford.